GSMArena.com GSMArena.com

Tip us

1.7m
126k
RSS

EV

Merch

Log in

Login

I forgot my password
Sign up
  • Home
  • News
  • Reviews
  • Videos
  • Featured
  • Phone Finder
  • Deals
  • MerchNew
  • Coverage
  • Contact
ADVERTISEMENT

There are some reports of Pixel users with LTE issues

  • Post your comment
  • Comments (23)

Enrique 09 November 2016

Google Android

Google’s phone hasn’t had major issues or bugs upon its release. However, a small number of folks, namely in South America, whose carriers primarily use Band 4. Some other reports of the same issue have come from Telus and Bell customers in Canada, despite these reports, there haven’t been any issues reported from the US.

What most of the reports had in common was the reliance on Band 4 to connect to LTE. The Pixels affected were not able to connect to the LTE network and the connection would fall back to HSPA+. The Google Product Forum was filled with replies and gets pretty long.

Google Pixel

Some users reported that they were able to use the band when they manually registered their SIM card to another IMEI number. One member writes that he purchased two Pixels which both worked fine for the first few days. During this time, his Note7 was still registered to the SIM, once the Note 7’s were returned, the Pixels became the registered IMEI and LTE dropped. Sure enough, when registering an IMEI with a Moto Nexus 6 LTE works just fine.

Some users are also reporting that Google is swapping out their devices. So it’ll be interesting to see if a hardware swap will fix the issue, which it likely won’t as the nature if the issue isn’t obvious. Google has noted the issues that are being reported, but still hasn’t released any concrete information as to what is the root of these failing LTE connections.

There is also a possibility that the issue is traced back to Qualcomm’s X12 modem’s compatibility and whatnot. We also hope that the issue can be resolved with a simple software update.

Are any of our readers denied an LTE connection on a Google Pixel or Pixel XL? Tell us which carrier you are having issues with.

Source | Via

Related articles
  • Google Messages gets support for Ultra HDR images over RCS Google Messages gets support for Ultra HDR images over RCS
  • Black Friday: grab a great deal on a Pixel phone in Singapore Black Friday: grab a great deal on a Pixel phone in Singapore
  • Google Pixel 8 Pro vs. Google Pixel 7 Pro Google Pixel 8 Pro vs. Google Pixel 7 Pro
  • Google Pixel 8 Pro vs. Pixel 8 Google Pixel 8 Pro vs. Pixel 8

Reader comments

C
  • Crazydude
  • 7tU
  • 09 Apr 2021

Hii dude I'm tryin to give my pixel 2 xl to my mom did you find any workaround where lte works better than 3g

  • Reply
J
  • JustARandomDude
  • nQ1
  • 06 Feb 2021

I had similar issue, no internet on mobile data after Android 11 update. I found the REAL problem. Carrier info is disrupted somehow and the Internet APN settings were not recognized. Go to settings and find network, add the appropriate AP...

  • Reply
?
  • Anonymous
  • DRY
  • 14 Mar 2020

Good. Turn better when changing from LTE to 3g

  • Reply
  • Read all comments
  • Post your comment
Total reader comments: 23

ADVERTISEMENT

Phone finder

  • Samsung
  • Apple
  • Huawei
  • Nokia
  • Sony
  • LG
  • HTC
  • Motorola
  • Lenovo
  • Xiaomi
  • Google
  • Honor
  • Oppo
  • Realme
  • OnePlus
  • vivo
  • Meizu
  • BlackBerry
  • Asus
  • Alcatel
  • ZTE
  • Microsoft
  • Vodafone
  • Energizer
  • Cat
  • Sharp
  • Micromax
  • Infinix
  • Ulefone
  • Tecno
  • Doogee
  • Blackview
  • Cubot
  • Oukitel
  • Itel
  • TCL

All brands Rumor mill

ADVERTISEMENT

Top 10 by daily interest

  Device Daily hits  
1.Samsung Galaxy A5436,509
2.Samsung Galaxy S23 Ultra31,407
3.Apple iPhone 1125,503
4.Xiaomi Redmi Note 1224,918
5.Xiaomi Redmi Note 12 Pro24,092
6.Xiaomi 14 Pro22,534
7.Samsung Galaxy S23 FE22,441
8.Apple iPhone 15 Pro Max21,149
9.Samsung Galaxy A3420,350
10.Samsung Galaxy A3518,096

ELECTRIC VEHICLES

Lotus to challenge Tesla's Superchargers in Europe with its own 450kW chargers Lotus to challenge Tesla's Superchargers in Europe with its own 450kW chargers 2024 Fiat 500e coming to the US with sub-$33K priceGeely joins Nio's EV battery swap alliance
ADVERTISEMENT

Home News Reviews Compare Coverage Glossary FAQ RSS feed Youtube Facebook Twitter Instagram

© 2000-2023 GSMArena.com Mobile version Android app Tools Contact us Merch store Privacy Terms of use Change Ad Consent Do not sell my data