Samsung Galaxy Note20 Ultra 5G - user opinions and reviews
- Sepfian
- Kx6
K.S.H., 12 Sep 2023After updating to June 2023 security patches on my Note 20 ultra 5G, a thick geen line has app... moreDont eva take any update from samsung. They change set, that will maybe overheat our internal phone, and make green line in ours.
- desert fox
- XRn
K.S.H., 12 Sep 2023After updating to June 2023 security patches on my Note 20 ultra 5G, a thick geen line has app... moreMy unit's battery swelled and popped forcing the back cover out, one year and eight months after purchase. I brought it to the authorized service center hoping for an explanation and just told me to have it replaced for $80. I tried to call the customer service hotline and an agent answered me after trying for 30 minutes. I demanded for replacement, but the agent said that since the 1-year warranty have already lapsed they will elevate the case to management and expect for a reply in 2-3 weeks. There was no reply after 3 weeks. I called the hotline again to followup using the service number assigned. The agent told me the same things as before with the previous agent I have talked to. The phone's battery is no longer charging, so I have it replaced at my own cost. After two weeks, software update request popped up so I give it a go, afterwhich a green line appeared at the center. After a week, it became two and another line appear after more than a week. Today, in less than a week it became four. I bought note 20 ultra since it boasts its capabilities especially on work-related activities. Well, its features may be satisfying but its unreliability have inconvenienced me a lot. My wife also purchased the latest galaxy S series before but blaced out after 1 year and 1 month. Samsung refused to replace or repair it at their cost simply because the 1-year warranty period have already lapsed, so ridiculous. From now on, we will boycott all Samsung products from gadgets to appliances... unreliable and very poor after sales support. Signing off.
- Jhonigm
- LEJ
K.S.H., 12 Sep 2023After updating to June 2023 security patches on my Note 20 ultra 5G, a thick geen line has app... moreI have never updated my note 20 ultra since I bought it. It's still alive and working fine. I used to have some problems before with a Samsung s9. When I updated, I started to see some green lines on the screen. I don't like Samsung's policy of planned obsolescence
- K.S.H.
- 6p}
After updating to June 2023 security patches on my Note 20 ultra 5G, a thick geen line has appeared on the display. Samsung customer care has denied to take any responsibility and asked for about 350USD to change the display. Now the phone is worthless and Iam using another phone.
- Anonymous
- Nue
Anytime I use the internet network goes off within 10 minutes and it won't come on unless I restart the phone. Why is that and what can I do to resolve it
- Muhammadaziz
- mKu
Zvirka, 13 Aug 2023If you buy this phone, make sure to check the rear camera to see if it works with autofocus an... moreHey buddy
Can you please elaborate on how to check if autofocus works or not? I'm thinking about buying a second hand one
- Muhammadaziz
- mKu
Zvirka, 13 Aug 2023If you buy this phone, make sure to check the rear camera to see if it works with autofocus an... moreHey buddy
Can you please elaborate on how to check if autofocus works or not? I'm thinking about buying a second hand one
- Anonymous
- xtS
Maggi, 19 Jul 2023HI everyone. Can anybody help me with this problem. I noticed red shadow on my screen which I... moreHmmmm..... you sound like there's some horror things going on in your device
- Hanif Fikri
- bJb
too bad the stereo speaker is just average..need the use of 3rd paty apps equalizer
- pjmsky9
- qPd
I'm rocking this phone on full blast every day for 3 years NO heating issues at all! Maybe folks should get off the substance your using. Also on the side note ..any iPhone you put up against is a downgrade YES ..a downgrade!
- pjmsky9
- qPd
I love this phone it's awesome! No issues what so ever... one of the best phone that's out there! Far superior than any iPhone you put against.. yes iPhone 14 pro max is a downgrade compare to this phone! I can only imagine the galaxy S23 ultra. This phone I've used to it's limits full throttle everyday whether I'm using hotspot towards a laptop, playing video games, watching YouTube videos daily, watching movies, recording 8K videos, mutiscreen, screencasting and taking dozens of high quality pictures. Battery life is an all day phone and no heating issues what's so ever! 3 years of heavy usages and still no delays!
shower right now, 17 Aug 2023yeah, this is an eye-candy phone but probably sucks, I don't know for sure bc I never use... moreexynos heats up
- shower right now
- CaX
you need to sleep, 16 Aug 2023bro this is a joke phoneyeah, this is an eye-candy phone but probably sucks, I don't know for sure bc I never used it.
also gotta love the fact that this phone is on its last update, the iPhone 11 series are still getting updates and they're from 2019. I still like Samsung phones and would switch when my iPhone 13 is near Death's door.
- Benjo
- KgZ
Worst NOTE ever..... green line starts to show after the latest software update even if the hardware has never experienced any drops, scratches or any form of damage....
- Zvirka
- m5G
From my short experience, I can say that in the beginning, when you bought it, the battery drained quickly for the first couple of days, probably because the battery was optimized, but later it was better.
When you are on the Internet, the battery lasts quite well, but when you play games such as Call of Duty, it drains quickly compared to my old Galaxy Note 10 plus, which lasts much longer.
But it all depends on how you set the phone, for example I kept it at 60hz standard, battery saving mode, screen brightness at about 50-60%, which in my opinion is more than enough....
Great big screen, super fast touch response, stereo speakers are ok but they could have balanced the bottom and top speakers to be the same volume and be even louder because it happens when you hold the phone horizontally when playing a game on the phone it happens to cover the bottom louder main speaker with your hand because in my opinion they put it on the wrong lower side, which is the lower left side, while the Galaxy Note 10 plus is on the lower right side, which in my opinion is better especially for gamers.
- Zvirka
- m5G
If you buy this phone, make sure to check the rear camera to see if it works with autofocus and if it takes blurry pictures, because of my bad experience, I strongly advise you to do it before buying if you can somehow.
I bought the phone through ebay from a private seller, but luckily with the help of ebay I returned the phone and got a full refund!
- Hanif Fikri
- bJb
Arvydaz, 11 Jul 2023Don't update. By updating i ruined my previous Samsung phones. That's why I do not u... moreUpdate everything except os updates..it really caise battery drain more
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