A bit disappointingly, the Galaxy M20 boots Android 8.1 Oreo, as opposed to 9.0 Pie. All key rivals have launched on Pie, so this is certainly going to be held against the M20.
It's also not One UI on top, but the older Samsung Experience with the pre-Pie iconography and menu design. Having said that, some of the newer One UI features like the notification icons instead of tiles on the lockscreen, and the gesture navigation have been 'ported' .
Swiping from the center bar takes you back home, swiping from the bottom right acts as a back button while a swipe from the bottom left will open up the recent apps. The last two can be swapped if you prefer the traditional layout with the back button/gesture on the left. You can, of course, opt for the standard software buttons if you don't like the swiping.
Lockscreen • Gesture navigation • Homescreen • Folder View • App drawer
Unlike the Galaxy M10, the Samsung Galaxy M20 has a fingerprint reader on the back. You enroll a fingerprint in a single swipe, though we found ourselves being able to do the same finger twice by swiping on slightly different areas. Unlocking is reasonably fast but far from the best on the market. There's also the matter of the high placement of the sensor, which means you probably wont always get it right on the first try. A basic, non-IR face unlock is also an option.
The fingerprint sensor can also be set to bring down the notification shade and quick toggles, which certainly comes in handy. You can also bring the shade down by swiping down in an empty area of the homescreen. The notification area itself is the same as on other Oreo Samsungs, as is the task switcher (with the optional list view). If anything, this pre-One UI implementation of multi-window is better than the new one.
Notifications • Quick toggles • Task switcher • List view • Multi-window
In line with all other recent Galaxies, the M20 supports themes, and there's a ton of those available in the store, where you can also grab icon packs. Icon customization is also available - you can choose the default Samsung framing of the icons or go without it. Then there's Game launcher to keep your games in one place and in-play Game tools to disable notifications and the nav bar as well as take screenshots or record gameplay. A capable in-house file manager is at your disposal too.
Theme store • Icon packs • Icon settings • File manager
The Device Maintenance sub-menu in settings holds all the important stuff like battery management, storage, memory, security and the ultra data saving feature. The latter helps you save some data if you are on a tight mobile data plan. It can limit the background data usage on some apps of your choosing.
The battery menu offers the usual three power-saving presets - normal (named 'Off'), Mid and Max. The system constantly analyzes apps running in the background so it can put them to sleep if you are not using them. Or even prevent some apps from running in the background at all. The battery usage graph and stats is at hand as well.
Samsung is using its own Gallery app where the Pictures pane is a timeline of photos and screenshots, while Albums has them sorted by origin instead. Stories is Samsung's take on shareable collaborative albums, which we'd be surprised if anyone uses. There's a powerful editor on board for when you're away from a PC.
Google Play Music is the default audio player, and the the Galaxy M20 features the familiar Samsung sound customizations - a simple two dial adjustment or a proper 9-band equalizer is at your disposal. So is the Adapt Sound feature which tunes the EQ to your hearing and your particular pair of ears and headphones by playing multiple frequencies and asking how well you hear them. An FM radio receiver is also available.
Gallery • Viewing an image • Photo Editor Pro • Google Play Music • Sound settings • FM radio
The Samsung Galaxy M20 is powered by Samsung's in-house Exynos 7904 chipset - essentially a downclocked 7885, because... well, we guess Samsung had its reasons. The CPU has eight cores in a 2+6 configuration - 2xCortex-A73 at 1.8GHz (2.2GHz in the 7885) and 6xCortex-A53 at 1.6GHz. The GPU is Mali-G71 MP2.
The Galaxy M20 has two memory versions, and we have the base 3GB/32GB one, while the slightly more expensive variant has 4GB/64GB.
The Galaxy M20's single-core scores are almost double those of the M10 and multi-core results are also noticeably higher - so there's a clear advantage to opting for the more expensive model. The Galaxy A7 (2018) and A8 (2018) both post higher numbers than the Galaxy M20, thanks to the higher CPU clock rate of their otherwise very similar Exynos 7885s. The Redmi Note 7's CPU scores are a significant step up from the M20, with its 4 Kryo 260 (customized A73s) both clocked higher, and also twice as many as the the A73s in the M20's CPU.
Higher is better
Higher is better
The Redmi Note 7's superiority continues into Antutu, where the M20 is simply no match. The Galaxy does edge ahead of the Moto G7 Power, but the difference is insignificant.
Higher is better
Higher is better
The Redmi's GPU is considerably more potent than the M20's and it routinely outputs close to twice the number of frames per second in GFXBench. The Moto G7 Power's GPU isn't as powerful, but the Moto's lower-res 720p display helps it in onscreen benchmarks.
Higher is better
Higher is better
Higher is better
To some it all up, thev Galaxy M20 packs plenty of raw CPU power, and has a decently capable GPU. Even so, the Redmi Note 7 with its Snapdragon 660 is a better option if you're after absolute performance.
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